Refund policy

The Australian Consumer Law (ACL) requires businesses to provide consumer guarantees for most consumer goods and services they sell.

You can always contact us for any questions at


At this time all of our products are digital images, templates or documents

These kinds of products will unlikely be eligible for refund as they are unlikely to meet the conditions listed in the consumer laws. But if you feel they do or are unsure please contact us at the above email.


Damages and issues with downloads
If you have trouble downloading your order or the download is corrupt or damaged in some way please contact us immediately so that we can evaluate the issue and make it right.  

Exchanges for other items

Given that our products are digital downloads we can not offer exchanges.